Content Last Updated: 4 May 2004
Our Commitment To Privacy
Iluka Resources Limited and its subsidiaries (Iluka) are bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth). Iluka recognises the importance of your privacy and is committed to protecting your personal information. This Privacy Policy describes how we manage your personal information.
Please note that this Privacy Policy may change, so please check back from time to time.
How We Collect Personal Information
We collect personal information in a number of ways, including, directly from you, from third parties such as our related companies, and from publicly available sources of information. We may collect personal information in writing, by telephone, through our website and through other methods of communication.
Purpose of collection of personal information
Iluka collects personal information we consider necessary for operating our business. For example, personal information is collected and used for the marketing of our business, managing occupational health and safety issues and recruitment of employees.
Information Collected When Browsing Our Website
In our website, we may ask you to provide user information or to participate in surveys. Information is collected in the manner explained below:
When you visit our website, our web server makes a record of your visit and logs the following information for statistical purposes:
- Your server address
- Your top level domain name (for example .com, .gov, .au, .uk etc)
- The date and time of your visit to the site
- The pages you accessed and documents downloaded
- The previous site you have visited
- The type of browser you are using.
This information is only analysed on a bulk basis for broad demographic content. Individual use is not analysed.
If you complete an online application form, we collect only the information contained in that application form if you submit the form to us. If you log out of the web site or cancel the application prior to submitting the form, the information is automatically deleted.
We will only record your e-mail address if you send us a message.
Use of Cookies
Cookies are pieces of information that a web site transfers to an individual's hard drive for record keeping purposes. The cookie assigns you an identification number, which allows Iluka to recognise you when you return to the web site. Iluka uses "cookies" to deliver content specific to your interests so users do not have to register each time they use the web site.
Links To Third Party Web Sites
Our website contains links to other websites. Iluka is not responsible for the personal information handling practices of such websites.
Security of information
The secure storage of your personal information is a priority to us. We take reasonable steps to protect your personal information from misuse, loss, modification or unauthorised access.
Disclosure of Personal Information
We will not disclose your personal information other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose otherwise authorised by you.
We may, however disclose your personal information to organisations outside Iluka with your consent or where such disclosure is for purposes related to your reasons for providing us with your personal information. We may also disclose your personal information to service providers in relation to which we outsource some of our important administrative functions. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we outsource services include share registry services, mailing services, and information technology services.
Accuracy of personal information
We endeavour to keep the personal information we collect, use and disclose accurate and complete and up-to-date. If your personal information changes, or if you believe our records are not accurate, please contact our Privacy Officer (details below) and we will take steps to update and correct the information held on our records.
Access
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know by sending an email to privacy@iluka.com. We may charge an administrative fee for searching for and providing access to your information.
Privacy Complaints Procedure
If you have any complaints in relation to privacy, please contact us by telephone on +61 (8) 9360 4700 between 9.00 am and 5.00 pm, Monday to Friday and ask to speak to our Privacy Officer. Alternatively, you can send your questions and comments via email at privacy@iluka.com or lodge a written complaint to The Privacy Officer, Iluka Resources Limited, GPO Box U1988, PERTH WA 6845.